FAQ: Your questions — our answers

We have compiled all the important information in a convenient format to help you quickly find a solution.

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  • What is Alantra Capital Markets?

    Alantra Capital Markets is a trusted brokerage firm that provides access to a wide range of financial instruments, including stocks, bonds, commodities, and more. Our platform offers seamless trading solutions designed for both beginners and experienced traders.

  • How do I open an account with Alantra Capital Markets?

    Opening an account with Alantra Capital Markets is quick and easy. Simply click on the "Sign Up" button on our homepage, fill in your details, and complete the verification process. Once approved, you’ll be ready to start trading.

  • What types of accounts does Alantra Capital Markets offer?

    We offer several types of accounts to meet the needs of various traders:

    • Basic Account — Great for beginners.
    • Standard Account – Ideal for beginners with easy access to basic features.
    • Pro Account: Designed for experienced traders who need advanced tools and lower spreads.
    • VIP Account — Tailored for professional traders with high-volume deals and exclusive perks.
  • Is Alantra Capital Markets regulated?

    Yes, Alantra Capital Markets operates in full compliance with industry regulations. Your funds and personal information are always handled with the utmost security.

  • What is the minimum deposit to start trading?

    The minimum deposit required to start trading with Alantra Capital Markets is $250. This will allow you to start trading with a small investment while exploring all the features of our platform.

  • What are the fees and charges?

    Our fees and commissions depend on the type of account and the instruments you trade. For full details on our fee structure, please visit our Trading Terms page.

  • What payment methods do you accept?

    We accept a variety of payment methods for deposits and withdrawals, including:

    • Bank Transfers
    • Credit/Debit Cards (Visa, Mastercard)
    • Cryptocurrencies (Bitcoin, Ethereum)
  • How do I withdraw funds from my account?

    To withdraw funds, simply log in to your account, navigate to the "Withdrawal" section, and choose your preferred payment method.

  • Is my personal information safe with Alantra Capital Markets?

    Yes. Your personal information is protected by state-of-the-art encryption technologies and stringent security measures. We adhere to strict data protection policies to ensure your data remains safe.

  • What is the leverage offered by Alantra Capital Markets?

    We offer competitive leverage options for various asset classes. The maximum leverage available depends on the type of account and the instrument being traded.

  • Do you have a mobile app?

    Yes! Alantra Capital Markets offers a mobile trading app for both iOS and Android devices. This allows you to trade on-the-go, manage your portfolio, and stay up-to-date with market news.

  • How can I contact Alantra Capital Markets support?

    How can I contact Alantra Capital Markets support?
    You can reach us via:

  • What educational resources do you provide for traders?

    At Alantra Capital Markets, we believe in empowering our clients with knowledge. We offer a variety of educational resources, including webinars, video tutorials, articles, and market analysis, to help you make informed trading decisions.

  • How can I close my account with Alantra Capital Markets?

    If you wish to close your account, please contact our support team via email. We’ll guide you through the process and ensure everything is handled securely.

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